THE EFFECT OF RECRUITMENT AND SELECTION PROCESS ON EMPLOYEE PRODUCTIVITY AND JOB SATISFACTION AMONG SELECTED RURAL BANKS IN GHANA

The study sought to examine effects of recruitment and selection process on employee productivity and job satisfaction among rural banks in Bono Region of Ghana. The study used descriptive design with purposive and convenience sampling techniques to sample 98 rural banks in Bono region. The following findings were drawn; the … See more

The study sought to examine effects of recruitment and selection process on employee productivity and job satisfaction among rural banks in Bono Region of Ghana. The study used descriptive design with purposive and convenience sampling techniques to sample 98 rural banks in Bono region. The following findings were drawn; the research revealed that rural banks policy or practice on recruiting and selection was based on several units; the first is the internal recruitment and invitations from applicants from the general public. The first is analysis of the various departments to find out if there are vacancies to be filled. The various departments search within its staff to find competent members to fill job vacancies. It was found that factors such as work experience, academic qualifications, interviews and test used in selecting employees makes the selecting and recruitment practices very effective in selecting the best for the company. The study revealed that recruitment and selection practices have improved performance of employees and the company; 64% of respondents stated that the selection and recruitment process has helped them improve upon their performance at rural banks. It was realized that rural banks is faced with other challenges in its recruitment and selection practices. The major challenge facing rural banks in its recruiting and selection practices is lack of key talents in the job market for specialized areas within the banks. It was therefore recommended that the procedure for recruiting and selection should be strictly followed in order to ensure that the right materials are provided for the company. Procedures such as educational or academic qualification, experience and interviews all help select the best of candidates for the rural banks.

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