Background: Quality healthcare in poor and middle-income nations, such as Ghana, is regularly met with significant issues, which contribute to poor mother and child health. The research herein was formulated to assess the quality of maternal healthcare delivery in the Bono East region of Ghana, particularly in the Techiman North …
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Background: Quality healthcare in poor and middle-income nations, such as Ghana, is regularly met with significant issues, which contribute to poor mother and child health. The research herein was formulated to assess the quality of maternal healthcare delivery in the Bono East region of Ghana, particularly in the Techiman North District. The study evaluated the factors that make it difficult to assess quality maternity services, quality of maternity healthcare services and structures that can enhance the quality of maternity health services. Methods: Purposive and easy random selection approaches were used to pick 260 pregnant women from Techiman North District health institutions. 15 Health professionals were also included in the study to provide their qualitative perspective on the issue using purposive and simple random sampling techniques. Results: The findings revealed that 63% of the respondents lived far from a health facility, and transportation was identified as a significant barrier to assessing maternal healthcare services by 43% of the respondents. Additionally, 64% of the respondents sought permission before attending any health facility. Living far from a health facility and seeking permission before attending antenatal care (ANC) were both statistically significant factors affecting assess to maternal healthcare services at 0.001 with (p<0.05). Regarding the qualitative aspects Health professionals found that delay repayment of claims for National Health Insurance Scheme (NHIS) and cultural practices were the major impediments to quality maternal healthcare services. As for the quality, 56% of respondents rated the general attitude of the staff towards clients as good and 92% agreed that their privacy was ensured at each point of provision of service. All these aspects, such as the attitude of staff members, the overall rating, and the drugs obtained, are proven to be related to the evaluation of healthcare services at zero point. The first, 0. 023 and 0. 001, 002, and 003 are being considered with p<0. 5. Conclusion and Recommendations: The study outcomes recommend that pregnant women should have access to health care in a manner that is clinically effective, respectful to society, and culturally appropriate to the people involved to ensure that quality care is delivered.
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