ASSESSMENT OF THE RELATIONSHIP BETWEEN JOB SECURITY AND EMPLOYEE COMMITMENT AMONG STAFF OF FINANCIAL INSTITUTIONS IN THE SUNYANI MUNICIPALITY.

ABSTRACTThe study investigates the effect of job security on employee commitment among staff of financial institutions in the Sunyani Municipality of the Bono Region. The study employs descriptive research design in examining the influence of job security on employee behviour among staff of financial institutions. The study used the quantitative … See more

ABSTRACTThe study investigates the effect of job security on employee commitment among staff of financial institutions in the Sunyani Municipality of the Bono Region. The study employs descriptive research design in examining the influence of job security on employee behviour among staff of financial institutions. The study used the quantitative data collection and analysis. The target population for the study was employees from the various financial institutions operating in the Sunyani Municipality. 227 respondents were selected from the population using both census sampling technique. Questionnaire was used as the main data collection tool. The analysis of the data was descriptive statistics (means, standard deviations) and regression analysis is done to establish the relationship and effect on the variables using SPSS. The study revealed that employees were satisfied with the job security provided by their organization as there is positive relationship between managers and employees due to adequate grievance structures to address workers concerns. The study revealed that the level of commitment of workers are low as they do not feel emotionally attached to the organization. The study showed that there is a significant relationship between job security and employee commitment among staff in the various financial institutions. The study concluded that human resource managers need to be aware of which groups of employees that are more likely to react more negatively to the perception of job security. The study therefore recommends to management of these financial institutions to make room for staff engagements in decisions that affect the work environment in which they find themselves.TABLE OF CONTENTSContentsDECLARATION................................................................................................................. PAGEREF _Toc77421592 \h i 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003500390032000000 ABSTRACT........................................................................................................................ PAGEREF _Toc77421593 \h ii 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003500390033000000 ACKNOWLEDGEMENTS............................................................................................... PAGEREF _Toc77421594 \h iii 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003500390034000000 DEDICATION................................................................................................................... PAGEREF _Toc77421595 \h iv 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003500390035000000 LIST OF TABLES............................................................................................................ PAGEREF _Toc77421596 \h vii 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003500390036000000 LIST OF FIGURES.......................................................................................................... PAGEREF _Toc77421597 \h viii 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003500390037000000 LIST OF ABBREVIATIONS............................................................................................ PAGEREF _Toc77421598 \h ix 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003500390038000000 CHAPTER ONE: INTRODUCTION................................................................................. PAGEREF _Toc77421599 \h 1 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003500390039000000 Background to the Study..................................................................................................... PAGEREF _Toc77421600 \h 1 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300030000000 Statement of the Problem.................................................................................................... PAGEREF _Toc77421601 \h 4 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300031000000 Purpose of the Study........................................................................................................... PAGEREF _Toc77421602 \h 5 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300032000000 Research Objectives............................................................................................................ PAGEREF _Toc77421603 \h 6 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300033000000 Research Questions............................................................................................................. PAGEREF _Toc77421604 \h 6 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300034000000 Significance of the Study.................................................................................................... PAGEREF _Toc77421605 \h 7 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300035000000 Delimitations....................................................................................................................... PAGEREF _Toc77421606 \h 8 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300036000000 Limitations.......................................................................................................................... PAGEREF _Toc77421607 \h 9 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300037000000 Definition of Terms............................................................................................................. PAGEREF _Toc77421608 \h 9 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300038000000 Organization of the Study................................................................................................. PAGEREF _Toc77421609 \h 10 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600300039000000 CHAPTER TWO: LITERATURE REVIEW................................................................... PAGEREF _Toc77421610 \h 11 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310030000000 Introduction....................................................................................................................... PAGEREF _Toc77421611 \h 11 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310031000000 Theoretical Framework..................................................................................................... PAGEREF _Toc77421612 \h 11 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310032000000 Social Exchange Theory................................................................................................ PAGEREF _Toc77421613 \h 11 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310033000000 Concept of Job Security.................................................................................................... PAGEREF _Toc77421614 \h 13 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310034000000 Concept of Employee Commitment.................................................................................. PAGEREF _Toc77421615 \h 15 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310035000000 Empirical Review.............................................................................................................. PAGEREF _Toc77421616 \h 25 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310036000000 Conceptual Framework..................................................................................................... PAGEREF _Toc77421617 \h 28 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310037000000 Chapter Summary.............................................................................................................. PAGEREF _Toc77421618 \h 30 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310038000000 CHAPTER THREE: RESEARCH METHODS............................................................... PAGEREF _Toc77421619 \h 31 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600310039000000 Introduction....................................................................................................................... PAGEREF _Toc77421620 \h 31 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320030000000 Research Design................................................................................................................ PAGEREF _Toc77421621 \h 31 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320031000000 Study Area......................................................................................................................... PAGEREF _Toc77421622 \h 32 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320032000000 Population.......................................................................................................................... PAGEREF _Toc77421623 \h 34 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320033000000 Sample and Sampling Procedures..................................................................................... PAGEREF _Toc77421624 \h 35 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320034000000 Data Collection Instruments.............................................................................................. PAGEREF _Toc77421625 \h 36 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320035000000 Pilot Study..................................................................................................................... PAGEREF _Toc77421626 \h 37 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320036000000 Validity and Reliability................................................................................................. PAGEREF _Toc77421627 \h 38 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320037000000 Data Collection Procedures............................................................................................... PAGEREF _Toc77421628 \h 39 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320038000000 Data Analysis.................................................................................................................... PAGEREF _Toc77421629 \h 39 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600320039000000 Ethical Consideration........................................................................................................ PAGEREF _Toc77421630 \h 40 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330030000000 Chapter Summary.............................................................................................................. PAGEREF _Toc77421631 \h 41 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330031000000 CHAPTER FOUR: RESULTS AND DISCUSSIONS..................................................... PAGEREF _Toc77421632 \h 42 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330032000000 Introduction....................................................................................................................... PAGEREF _Toc77421633 \h 42 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330033000000 Presentation of the Results................................................................................................ PAGEREF _Toc77421634 \h 42 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330034000000 Demographic Characteristics of Respondents............................................................... PAGEREF _Toc77421635 \h 43 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330035000000 Level of Job Security among Staff of Financial Institutions......................................... PAGEREF _Toc77421636 \h 45 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330036000000 Factors affecting the Level of Job Security among Staff of Financial Institutions....... PAGEREF _Toc77421637 \h 48 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330037000000 Level of Employee Commitment among Staff of Financial Institutions.......................... PAGEREF _Toc77421638 \h 50 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330038000000 Effect of Job Security on Employee Commitment among Staff of Financial Institutions PAGEREF _Toc77421639 \h 52 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600330039000000 Discussions of the Results................................................................................................. PAGEREF _Toc77421640 \h 55 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340030000000 CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS......... PAGEREF _Toc77421641 \h 64 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340031000000 Introduction....................................................................................................................... PAGEREF _Toc77421642 \h 64 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340032000000 Summary........................................................................................................................... PAGEREF _Toc77421643 \h 64 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340033000000 Conclusion......................................................................................................................... PAGEREF _Toc77421644 \h 66 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340034000000 Recommendations............................................................................................................. PAGEREF _Toc77421645 \h 68 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340035000000 Suggestion for Future Studies........................................................................................... PAGEREF _Toc77421646 \h 69 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340036000000 REFERENCES.................................................................................................................. PAGEREF _Toc77421647 \h 70 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340037000000 APPENDIX....................................................................................................................... PAGEREF _Toc77421648 \h 73 08D0C9EA79F9BACE118C8200AA004BA90B02000000080000000D0000005F0054006F006300370037003400320031003600340038000000 LIST OF TABLESTable 4. SEQ Table_4. \* ARABIC 1: Demographic Characteristics of Respondents 49Table 4. 2: Respondents’ Profile in relation with the financial Institutions 50Table 4.3. Respondents Views on level of job security Indicators 52Table 4.4. Respondents Views on Factors affecting the level of job security 54Table 4.5.Respondents Views on level of employee commitment Indicators 56Table 4.6.Respondents Views on the effects of job security on employee commitment 57Table 4.7: Regression Results 58Table 8: ANOVA 58 <p class="MsoNormal" styl

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